FROM OUR HOME TO YOURS
With Home Decorators Collection's shipping options, what you see is what you pay. The standard shipping cost and any available upgrades are listed on each item. See below for more details.
STANDARD SHIPPING
The Standard Shipping charge is determined by the size and weight of the item. Many items ship within 24 hours and arrive within 3-5 days of the shipment date. Select oversized or heavy items may not qualify for Standard Shipping. These items will instead receive Standard Delivery (see below).
We regret that we cannot ship to P.O. boxes.
Shipments to addresses outside the contiguous United States, including Alaska, Hawaii and APO/FPO, incur additional charges that are not reflected online. After you check out, customer service will contact you with a revised total. You will not be charged until you have approved the change.
To ship to destinations outside the United States, including Canada, click on the "SHIP TO" flag at the top of the page and select your country. The Standard Shipping price listed on each item will then reflect the cost to ship to your country.
UPGRADE OPTIONS FOR STANDARD SHIPPING
Some Standard Shipping items are eligible for faster shipping. Available options and pricing are shown with each item.
2nd Day
Orders placed before 11:00am CST ship the same day and arrive by the end of the second business day (Monday-Friday). Some locations in Alaska and Hawaii require additional transit time. Select oversized or heavy items may not qualify.
Overnight
Orders placed before 11:00am CST ship the same day and arrive by the end of the following business day (Monday-Friday). Some locations in Alaska and Hawaii require additional transit time. Select oversized or heavy items may not qualify.
STANDARD DELIVERY
Standard Delivery includes delivery across your first doorway or threshold (e.g. garage, front door of home). Assembly is not included. Most items arrive within 7-10 days of the shipment date. When the shipment arrives in your local area, a shipping agent will call you to schedule a specific day and 4-hour timeframe for delivery. Deliveries occur Monday through Friday, 8am-5pm.
Select oversized or heavy items automatically receive Standard Delivery. Available options and pricing are shown with each item.
Standard Delivery is denoted by the
symbol.
UPGRADE OPTION FOR STANDARD DELIVERY
Standard Delivery Plus
In addition to the services provided with Standard Delivery, Standard Delivery Plus includes placement in the room of your choice (up to two flights of stairs), unpacking, and removal of packing materials. Assembly is not included. When the shipment arrives in your local area, a shipping agent will call you to schedule a specific day and 4-hour timeframe for delivery. Deliveries occur Monday through Friday, 8am-5pm.
Standard Delivery Plus is available on select items only, and is not available in Alaska or Hawaii. Available options and pricing are shown with each item.
RETURNS AND EXCHANGES